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PRIVACY POLICY LS INNOVENTA

Parties and Subject Matter

LS INNOVENTA (hereinafter "LS INNOVENTA" or the "Data Controller")

  • Toekomstlaan 29
  • 3600 Genk, Belgium
  • KBO/VAT: BE 0665 643 296
  • E-Mail: info.belux@lsinnoventa.com
  • Phone: +32 (0) 89 39 08 16

LS INNOVENTA establishes this Privacy Policy with the aim of informing Users transparently about the website hosted at the following address: www.lsinnoventa.com (hereinafter the "Site") and about the way personal data is collected and processed by LS INNOVENTA. The term "User" refers to any user, whether a natural or legal person, who visits the Site or communicates with the Site in any way.

In its capacity as data controller, LS INNOVENTA determines all technical, legal, and organizational means and the purposes for processing Users' personal data. LS INNOVENTA commits to taking all necessary measures to ensure that the processing of personal data takes place in accordance with the Law of July 30, 2018, on the protection of natural persons with regard to the processing of personal data (hereinafter the "Law") and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (i.e., the General Data Protection Regulation (GDPR); hereinafter the "Regulation").

LS INNOVENTA is free to choose a natural or legal person who processes the personal data of Users at its request and in its name (hereinafter the "Processor" or "Subcontractor"). In such a case, LS INNOVENTA commits to selecting a Processor that offers sufficient guarantees regarding technical and organizational measures for processing personal data in accordance with the Law and the Regulation.

Processing of Personal Data

The use of the Site by Users may lead to the collection of personal data. The processing of these data by LS INNOVENTA in its capacity as Data Controller or by service providers acting in the name and on behalf of LS INNOVENTA is done in accordance with the Law and the Regulation. Personal data is processed by LS INNOVENTA for the purposes mentioned below via the following methods:

  • An automated procedure
  • Subscription to the newsletter
  • Leaving data for the shipment of purchases
  • Use of cookies
  • Sharing free content

Purpose of Processing Personal Data

In accordance with Article 13 of the Regulation, the purposes of processing personal data are communicated to the User. These purposes are as follows:

  • Ensuring the execution of the services offered and agreed upon on the Site
  • Fulfilling legal obligations for keeping records

Personal Data That Can Be Processed

The User agrees that during the visit and use of the Site, LS INNOVENTA collects and processes the following personal data:

  • Information provided by users or purchasers during the purchase on the website: name, address, email address, phone number.

LS INNOVENTA collects and processes this personal data in accordance with the conditions and principles described in this Privacy Policy.

Consent

By accessing and using the Site, the User declares that they have read and given their free, specific, informed, and unambiguous consent to the processing of their personal data. This agreement relates to the content of this Privacy Policy. Consent is given through the positive and active act of checking the box for the privacy policy in the 'hypertext link'. This consent is an essential condition for performing certain actions on the Site or for enabling the User to enter into a contractual relationship with LS INNOVENTA. Any agreement binding LS INNOVENTA and a User concerning the services and goods offered on the Site is subject to the User's acceptance of the Privacy Policy. The User agrees that the Data Controller collects and processes their personal data provided on the Site or in connection with the services offered by LS INNOVENTA for the above-mentioned purposes in accordance with the conditions and principles contained in this Privacy Policy. The User has the right to withdraw this consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on prior consent.

Retention Period of Users' Personal Data

In accordance with Article 13, paragraph 2 of the Regulation, the Data Controller retains personal data only as long as reasonably necessary to achieve the purposes for which they are processed. This duration is in all cases no longer than 5 years.

Recipients of Data and Disclosure to Third Parties

Personal data may be transmitted to employees, collaborators, subcontractors, processors, or suppliers of LS INNOVENTA to the extent that adequate guarantees are provided for data security and they cooperate with LS INNOVENTA for marketing products or providing services. They act under the direct authority of LS INNOVENTA and are specifically responsible for collecting, processing, or subcontracting these data. In all cases, the recipients of the data and those to whom the data is disclosed adhere to the content of this Privacy Policy. LS INNOVENTA ensures that they process this data only for the intended purposes and in a discrete and secure manner. If data is disclosed to third parties for direct marketing or prospecting purposes, the User will be informed beforehand to provide their prior and explicit consent to this use of personal data.

Users' Rights

The User can exercise their rights at any time by sending an email to the following address: info.belux@lsinnoventa.com or by sending a letter accompanied by a copy of their identity card to the following address: Toekomstlaan 29, 3600 Genk, Belgium.

a. Right of Access

In accordance with Article 15 of the Regulation, LS INNOVENTA guarantees the User's right to access their personal data. The User has the right to access this personal data and the following information:

  • The categories of personal data concerned
  • The recipients or categories of recipients to whom the personal data has been or will be disclosed
  • If the recipients are established in third countries or international organizations, the appropriate or suitable safeguards
  • If possible, the proposed storage period for personal data or, if not possible, the criteria used to determine this period
  • The existence of automated decision-making, including profiling as referred to in Article 22, paragraphs 1 and 4 of the Regulation, and at least in such cases, relevant information about the underlying logic as well as the importance and expected consequences of such processing for the data subject

The Data Controller may charge a reasonable fee based on administrative costs for additional copies requested by the User. If the User submits this request electronically (e.g., via email), the data is provided in an electronic format and for general use unless the User requests otherwise. The data copy will be communicated to the User no later than one month after receipt of the request.

b. Right to Rectification

LS INNOVENTA guarantees the right to rectification and deletion of personal data to the User. In accordance with Article 16 of the Regulation, incorrect, inaccurate, or irrelevant data can be corrected or deleted at any time. The User first makes the necessary changes from their user account unless these cannot be made independently, in which case the request can be addressed to LS INNOVENTA. In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data has been disclosed of any rectification of personal data unless such rectification proves impossible or involves disproportionate effort. The Data Controller provides the data subject with information about these recipients if the data subject requests it.

c. Right to Erasure

The User has the right to obtain the deletion of their personal data as soon as possible in the cases mentioned in Article 17 of the Regulation. When the Data Controller has made the personal data public and is obliged to erase it under the previous paragraph, the Data Controller, taking into account available technology and implementation costs, takes reasonable measures, including technical measures, to inform other data controllers processing such personal data that the data subject has requested these data controllers to erase any links to, or copy or replication of, that personal data. The two preceding paragraphs do not apply to the extent that such processing is necessary:

  • For exercising the right of freedom of expression and information
  • For compliance with a legal obligation which requires processing under Union or Member State law to which the Data Controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller
  • For the establishment, exercise, or defense of legal claims

In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data has been disclosed of any deletion of personal data or any restriction of processing unless this proves impossible or involves disproportionate effort. The Data Controller provides the data subject with information about these recipients if the data subject requests it.

d. Right to Restrict Processing

The User has the right to obtain restriction of processing of their personal data in the cases mentioned in Article 18 of the Regulation. In accordance with Article 19 of the Regulation, the Data Controller notifies each recipient to whom the personal data has been disclosed of any restriction of processing unless this proves impossible or involves disproportionate effort. The Data Controller provides the data subject with information about these recipients if the data subject requests it.

e. Right to Data Portability

In accordance with Article 20 of the Regulation, Users have the right to receive their personal data from LS INNOVENTA in a structured, commonly used, and machine-readable format. Users have the right to transmit these data to another data controller without hindrance from LS INNOVENTA in cases provided for by the Regulation. When the User exercises their right to data portability under the previous paragraph, they have the right to have their personal data transmitted directly from one data controller to another, where technically feasible. The exercise of the right to data portability is without prejudice to the right to erasure. This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller. The right to data portability does not negatively affect the rights and freedoms of others.

f. Right to Object and Automated Individual Decision-Making

The User has the right to object at any time to the processing of their personal data for reasons related to their particular situation, including the automation of data by LS INNOVENTA. In accordance with Article 21 of the Regulation, LS INNOVENTA will no longer process personal data unless there are legitimate and compelling reasons for the processing that override the interests, rights, and freedoms of the User, or for the establishment, exercise, or defense of legal claims. When personal data are processed for marketing purposes, the User has the right to object at any time to the processing of their personal data for such marketing, which includes profiling to the extent that it is related to such marketing. When the data subject objects to processing for marketing purposes, the personal data will no longer be processed for such purposes.

g. Right to Lodge a Complaint

The User has the right to file a complaint regarding the processing of their personal data by LS INNOVENTA with the Data Protection Authority competent for the Belgian territory. More information can be found on the website: https://www.gegevensbeschermingsautoriteit.be/. Complaints can be filed at the following addresses:

  • Data Protection Authority
  • Drukpersstraat 35
  • 1000 Brussels
  • Tel. +32 2 274 48 00
  • Fax. +32 2 274 48 35
  • Email: contact@apd-gba.be

The User can also file a request for a cease and desist order with the president of the court of first instance in their place of residence.

9. Cookies

The Site uses cookies to distinguish Users of the Site. This helps to provide Users with a better browsing experience and improve the Site and its content. The objectives and methods of cookies are included in this article.

a. General Principles

A "Cookie" is a file that is temporarily or permanently placed on the User's device when browsing the Site with a view to a subsequent connection. Thanks to cookies, the server recognizes the User's device. Cookies may also be installed by third parties with whom LS INNOVENTA collaborates. Some of the cookies used by LS INNOVENTA are necessary for the proper functioning of the Site, while others are needed to improve the User's experience. The User can adjust or disable cookies. By using the Site, the User expressly consents to the management of cookies as described in this article.

b. Types of Cookies and Objectives Pursued

Different types of cookies are used by LS INNOVENTA on the Site:

  • Technical cookies: these are necessary for the functioning of the Site, allow the entered data to be communicated, and are intended to facilitate the User's navigation
  • Analytical and audience cookies: these cookies allow recognizing the User and are used to count the number of Users of the Site over a certain period. As they also indicate browsing behavior, they are an effective way to improve the User’s browsing experience by displaying suggestions and offers that may be of interest to the User. They also allow LS INNOVENTA to identify and correct any bugs on the Site
  • Functional cookies: these cookies facilitate the use of the Site by retaining certain choices entered (for example, usernames or languages)

c. Retention Period for Cookies

Cookies are kept for the time necessary to achieve the intended purpose. The cookies that can be stored on the User's hard drive and their retention periods are as follows: 1 year.

d. Management of Cookies

If the User does not want the Site to place cookies on their hard drive, they can easily manage or delete them by adjusting their browser settings. By programming the browser, the User can also receive a notification as soon as a website uses cookies and thus decide whether to accept or reject them. If the User disables certain cookies, they accept that the Site may not function optimally. Some parts of the Site may not be or may be partially usable. If the User wishes to manage and/or delete certain cookies in this way, they can do so via the following links:

10. Limitation of the Data Controller's Liability

The website may contain links to other third-party websites that are not linked to LS INNOVENTA. The content of these sites and compliance with the Regulation and the Law are not the responsibility of LS INNOVENTA. The holder of parental authority must give their express consent to allow a minor under 16 to disclose personal information or data through the Site. LS INNOVENTA strongly recommends that persons exercising parental authority over minors promote responsible and safe use of the Internet. The Data Controller cannot be held responsible for the collection and processing of personal information and data from minors under 16 whose consent is not effectively covered by that of their lawful parents, nor for incorrect data – particularly regarding age – provided by minors. In no case will personal data be processed by the Data Controller if the user indicates that they are under 16 years of age. LS INNOVENTA is not responsible for the loss, damage, or theft of personal data, especially due to the presence of viruses or following computer attacks.

11. Security and Safety

The Data Controller implements technical and organizational measures to ensure an appropriate level of security for the processing and collection of data. These security measures depend on the costs of implementation concerning the nature, context, and purposes of processing personal data. The Data Controller uses standard encryption technologies within the IT sector during the transfer or collection of data on the Site.

12. Modification of the Privacy Policy

LS INNOVENTA reserves the right to modify this Privacy Policy to comply with legal obligations in this regard. The User is therefore invited to regularly consult the Privacy Policy to stay informed of any changes and updates. Such modifications will be posted on the Site or sent by email to ensure enforceability.

13. Applicable Law and Jurisdiction (vervolg)

This Privacy Policy is exclusively governed by Belgian law. Any dispute will be submitted to the courts of the judicial district where LS INNOVENTA's registered office is located.

14. Contact

For any questions or complaints relating to this Privacy Policy, the User may contact the Data Controller at the following address: info.belux@lsinnoventa.com.